Privacy policy

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At “Best Halong Cruise“, we are dedicated to safeguarding your personal information and ensuring the confidentiality of the details you provide while using our services. We encourage all customers and potential users to read this Privacy Policy carefully to understand our practices and your rights regarding your personal information.

This Privacy Policy outlines what information we collect, how we utilize it, and how you can manage or change that information. By using our site, you acknowledge and agree to the terms set forth herein.

Information Collection – Purpose and Scope
We collect personal information necessary for scheduling and booking services for our customers, which may include:
– Name
– Email Address
– Telephone Number
– Group Size
– Specific Service Requirements

You are responsible for ensuring the accuracy and legality of the information you provide. Best Halong Cruise is not liable for any inaccuracies in the information submitted by you.

2. Information Use and Disclosure
The personal information provided by our clients will be used solely for purposes related to fulfilling the requirements of our services, such as hotel and flight reservations, onboard management, and customer support. We commit to maintaining the confidentiality of your information and will not disclose it to third parties for commercial purposes without your explicit consent.

3. Information Storage Duration
Your personal information will be stored for the duration necessary to provide you with our services, and it may be retained for a reasonable period afterward as necessary for record-keeping and service improvement.

4. Information Storage Address
All personal information of our customers is securely stored on the servers of Best Halong Cruise located at:
– Address: Tòa nhà 95H, đường Lý Nam Đế, Quận Hoàn Kiếm, Hà Nội, Vietnam
We employ SSL encryption to protect your information during transmission.

5. Accessing and Correcting Information
You have the right to access, modify, or delete your personal information at any time. To exercise these rights, please contact us via email at [email protected] or call us directly at +842439152152.

6. Commitment to Confidentiality
Best Halong Cruise is committed to protecting the privacy and confidentiality of the information collected. We ensure that your personal data remains confidential and is not disclosed to any external parties unless required by law or with your consent.

7. Security Measures
We utilize advanced security measures to ensure the safety of your personal information, including:
– SSL (Secure Sockets Layer) technology for secure data transmission
– Firewalls to prevent unauthorized access
– Regular updates of our security protocols

8. Use of Cookies
We use cookies to enhance your browsing experience on our website. Cookies are small files temporarily stored on your computer, allowing us to recognize you and provide customized services. You may choose to accept or decline cookies; however, refusing cookies may limit your ability to fully utilize certain features of our website.

9. Anti-Spam Policy
Best Halong Cruise only sends emails related to your bookings and inquiries. We do not sell or rent your email information to third parties. Should you receive any unwanted emails from us, you may opt out by following the unsubscribe instructions provided in the email.

10. Disclaimer
While we strive to protect your personal information, please be aware that communication over the Internet is subject to various security risks. Best Halong Cruise will not be held liable for any damages arising from unauthorized use, alteration, or exposure of your personal information due to security breaches.

Contact Us
If you have any questions or concerns regarding this Privacy Policy or our practices, please reach out to us:

Thank you for choosing Best Halong Cruise. Your privacy is important to us, and we are committed to providing you with a secure and enjoyable booking experience.